Data protection
1. Privacy at a glance – data collection on our website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected when you communicate it to us. This can, for example, be data that you enter in a booking form. Other data is automatically recorded by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.
What do we use your data for?
The data is mainly collected to ensure error-free provision of the website. We need other data in order to be able to answer you in the event of an inquiry via the booking form and to be able to process the inquiry.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
2. General information and mandatory information
privacy
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
Note on the responsible body
The responsible body for data processing on this website is:
Leda Hotel GmbH & Co. KG
Ledastrasse 25
26789 Leer
Telephone: 0491-919 648 0
Email: info@hotel-am-delft.de
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. An informal message by e-mail to us is sufficient. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.
Right of appeal to the competent supervisory authority
In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of the data protection officers and their contact details can be found here with this link be removed.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.
Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.
Objection to advertising mails
We hereby object to the use of contact data published as part of the imprint obligation to send unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising being sent, such as spam e-mails.
3. Data Protection Officer
Legally required data protection officer
We have not appointed a data protection officer for our company because we are not legally obliged to do so.
4. Data collection on our website
cookies
Some of the websites use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
Cookies, which are required to carry out the electronic communication process or to provide certain functions you want, are processed on the basis of Art. 6 Para. 1 lit. f GDPR saved. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies are stored, these are treated separately in this data protection declaration.
You can find an overview of the cookies used on this website and the option to adjust your consent here .
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
operating system used
Referrer URL
Host name of the accessing computer
Time of server request
IP address
This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 lit. f GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.
5. Plugins and Tools
Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly. For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offering. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google’s privacy policy:
https://www.google.com/policies/privacy/
Google Maps
This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
In order to use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
Google Maps is used in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
You can find more information on handling user data in Google’s data protection declaration:
https://www.google.de/intl/de/policies/privacy/
DialogShift chat application
Our website uses the chat application from Dialogshift GmbH, Rheinsberger Str. 76/77, 10115 Berlin (www.dialogshift.com/de/dsgvo). This application processes and stores anonymous data for the purpose of web analysis, to operate the chat application and to answer queries (IP address and Google Analytics). A pseudonymised usage profile is created from this data and stored for 30 days. To operate the chat function, the chat texts are saved and a cookie with a unique ID is set – this is used to recognize you as a customer. A cookie is a small text file that is stored locally in the cache on your device. This cookie allows our application to recognize the device and view past chat logs. This cookie is stored 3 months since last use. You can deactivate the storage of cookies in your browser settings. However, the chat function cannot be executed without the use of cookies. The legal basis for data processing is Art. 6 Para. 1 lit. F DS-GVO on the basis of our legitimate interest in effective customer care, for statistical analysis of usage behavior and for optimization purposes of our offers. You have the right at any time to object to the storage of data for the purpose of storing a pseudonymised user profile with effect for the future. To do this, please send an email to support@dialogshift.com.
6. Disclosure of personal data to third parties
The transmission or forwarding of your personal data takes place on the basis of central functionalities. When you make a booking from our website, your personal data is stored on a service provider’s server. This takes place in compliance with all aspects relevant to data protection and data security. If you make an online booking from our websites, this is done through the online reservation system of Hotel Net Solutions. All booking data you enter will be transmitted in encrypted form. Your data will not be sold, rented or made available to third parties in any other way. Transfers of personal data to state institutions and authorities only take place within the framework of mandatory national legislation.
7.Google Analytics
1. On the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. DSGVO) we use Google Analytics, a web analysis service provided by Google LLC (“Google”). a. Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.
2. Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( link ).
3. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and internet usage. Pseudonymous user profiles can be created from the processed data.
4. We use Google Analytics to display the ads placed within the advertising services of Google and its partners only to those users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products that are based on of the websites visited) that we transmit to Google (so-called “remarketing” or “Google Analytics audiences”). With the help of remarketing audiences, we also want to ensure that our ads correspond to the potential interests of users and are not annoying.
5. We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.
6. The IP address transmitted by the user’s browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; In addition, users can prevent the data generated by the cookie and related to their use of the online offer being collected by Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: Download .
7. Further information on data use by Google, setting and objection options can be found on the Google websites: (“ Data use by Google when you use websites or apps of our partners ”), (“ Data use for advertising purposes ”), (“ Manage information that Google uses to show you ads ”).
8. Google Re/Marketing Services
1. We use the marketing and remarketing services (“Google Marketing” for short) on the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. GDPR). -Services”) of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, (“Google”).
2. Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( link ).
3. The Google marketing services allow us to display advertisements for and on our website in a more targeted manner in order to only present users with advertisements that potentially correspond to their interests. If, for example, a user is shown ads for products that he was interested in on other websites, this is referred to as “remarketing”. For these purposes, when our and other websites on which Google marketing services are active are accessed, Google executes a code directly and so-called (re)marketing tags (invisible graphics or code, also known as “web referred to as “beacons”) integrated into the website. With their help, an individual cookie, ie a small file, is stored on the user’s device (comparable technologies can also be used instead of cookies). The cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file notes which websites the user visits, what content he is interested in and which offers he clicked on, as well as technical information on the browser and operating system, referring websites, visiting times and other information on the use of the online offer. The IP address of the user is also recorded, whereby we inform Google Analytics that the IP address is shortened within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases completely to a transferred to the Google server in the USA and shortened there. The IP address is not merged with the user’s data within other Google offers. The above information can also be linked by Google to such information from other sources. If the user then visits other websites, the ads tailored to his interests can be displayed to him.
4. User data is processed pseudonymously as part of Google Marketing Services. This means that Google does not store and process, for example, the name or e-mail address of the user, but processes the relevant data in relation to cookies within pseudonymous user profiles. This means that from Google’s point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected by Google Marketing Services about users is transmitted to Google and stored on Google’s servers in the USA.
5. The Google marketing services we use include the online advertising program “Google AdWords”. In the case of Google AdWords, each AdWords customer receives a different “conversion cookie”. This means that cookies cannot be tracked via the websites of AdWords customers. The information obtained with the help of the cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.
6. We can also use the “Google Optimizer” service. Google Optimizer allows us to understand the effects of various changes on a website (e.g. changes to the input fields, the design, etc.) in the context of so-called “A/B testing”. For these test purposes, cookies are stored on the users’ devices. Only pseudonymous user data is processed.
7. We can also use “Google Tag Manager” to integrate and manage Google analysis and marketing services on our website.
8. For more information on how Google uses data for marketing purposes, see the overview page: Link , Google’s privacy policy is at privacy page available.
9. If you wish to object to interest-based advertising by Google Marketing Services, you can use the setting and opt-out options provided by Google: Link .
9. Hotjar
This website uses the functions of the analysis and feedback tool Hotjar. The provider is the European company Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe). Hotjar analyzes user behavior, movements and feedback on websites. With so-called heat maps, we can understand how far users scroll on the website and which buttons the users click how often. With the use of Hotjar, we want to ensure a needs-based design and the continuous optimization of our website. This analysis tool is used on the basis of our legitimate interest in accordance with Article 6 (1) (f) EU GDPR.
You have the option of using the Hotjar Opt Out to prevent the use of the Hotjar tool, so that no recording of the visit to the respective website is made. Simply click on the red deactivate Hotjar button on the following website to deactivate or reactivate the collection of data by Hotjar: https://www.hotjar.com/legal/compliance/opt-out . You can find more details on the data protection policy and which data is collected by Hotjar in which way https://www.hotjar.com/legal/policies/privacy .